Marketing and cunsulting for river cruise ships
The Receptionist is a key "front line" contact for the
passenger to reach the maximum guest satisfaction.
Similar to duties at the front desk of a fine hotel, the
Receptionist provides guest services, information,
exchanges travellers checks and foreign currency,
posts mail, assists with resolving minor guest
complaints and any additional administrative duties
that may be assigned by the Purser.
The receptionist maintain a calm, courteous and
professional demeanour at all times regardless of the
guest's behaviour. At times, the job may be stressful
due to interaction with many different people with different types of personalities, and being expected
to perform multiple tasks quickly. Personal qualities that a receptionist is expected to have in order
to do the job successfully include: attentiveness, a well groomed appearance, initiative, loyalty, maturity,
respect for confidentiality and discretion, a positive attitude and dependability.
The Night watch is a key "front line" contact for the
passenger to reach the maximum guest satisfaction.
Similar to duties at the front desk of a fine hotel, the
night watch provides guest services, information, runs
the night audit, assists with resolving minor guest
complaints and any additional administrative duties
that may be assigned by the Purser. He/She maintains
safety and quietness in guest and crew areas and is
familiar with safety and security.
The night watch maintains a calm, courteous and professional demeanor at all times regardless of the guest's behavior. At times, the job may be stressful due
to interaction with many different people with different types of personalities, and being expected to perform
multiple tasks quickly. Personal qualities that a night watch is expected to have in order to do the job
successfully include: attentiveness, a well groomed appearance, initiative, loyalty, maturity, respect for
confidentiality and discretion, a positive attitude and dependability.